Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 31 to 35.

Much (31) about how anti-social the internet and mobile phones are. The truth is however, according to new research, communication technology is bringing people closer together. A study by the Pew Internet and American Life Project found family members were keeping in regular (32) today more than ever before. And this is all due to e-mail, chat, our cellphones and SMS messaging. It makes sense. Years ago, it took a long time to write a letter, then find an envelope and go to the post office to buy a stamp and post it. Today we write mails (33) we wait for our change in the convenience store and they are sent in an instant. Having free Internet telephone calls also helps us to stay in touch more often and for longer. Everyone is at it, from five-year-olds to tech-savvy grandparents.

According to the Pew survey, technology has a very positive effect on communication (34) families. Researchers asked 2,252 adults whether new technologies had increased the (35) of communication with their family. Fifty-three percent said it increased communication with family members they did not live with, two per cent said technology decreased this. Numbers were similar for those living in the same house as their family. The project director Lee Rainey said: “There’s a new kind of connectedness being built inside of families with these technologies.” Survey co-author Barry Wellman agreed: “It used to be that husbands went off to work, wives went off to a different job or else stayed home… and the kids went off to school… and not until 5:30, 6 o’clock did they ever connect,” he said.

(35):

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