Read the following passage and mark the letter A, B, C, or D on your
answer sheet to indicate the correct word for each of the blanks.
Researchers in communication show
that more feelings and intentions are (1) _______ and received nonverbally than
verbally. Mehrabian and Wienerfollowing have stated that only 7% (2) _______
message is sent through words, with remaining 93% sent nonverbal (3) _______.
Humans use nonverbal communication because:
1. Words have limitations: There are (4) _______ areas where
nonverbal communication is more (5) v than verbal, especially when we explain
the shape, directions, personalities which are expressed nonverbally.
2. Nonverbal signal are powerful: Nonverbal cues primarily
express inner (6) _______ while verbal messages deal basically with outside
3. Nonverbal message are likely (7) _______ more genuine:
because nonverbal behaviors cannot be controlled as easily as spoken words.
4. Nonverbal signals can express feelings inappropriate to
state: Social etiquette limits (8) _______ can be said, but nonverbal cues can
5. A separate communication channel is necessary to (9)
_______ send complex messages: A speaker can add enormously to the complexity
of the verbal message through simple nonverbal (10) _______.
Mark the letter A , B, C
, or D on your answer sheet to indicate the word or phrase that is OPPOSITE in meaning to the underlined part in
each of the following questions. In contrast to her husband, she is a very down-to-earth
sort of person who manages to control his wild ideas.