Read the following passage and mark the letter A, B, C, or D on your
answer sheet to indicate the correct word or phrase that best fits each of the
numbered blanks from 6 to 10.
in communication show that more feelings and intentions are (6)_______ and
received nonverbally than verbally. Mehrabian and Wienerfollowing have stated
that only 7% of message is sent through words, with remaining 93% sent
use nonverbal communication because:
Words have limitations: There are (8)_______ areas where nonverbal
communication is more (9)_______ than verbal, especially when we explain the
shape, directions, personalities which are expressed nonverbally.
Nonverbal signal are powerful: Nonverbal cues primarily express inner feelings
while verbal messages deal basically with outside world.
Nonverbal message are likely to be more genuine: because nonverbal behaviors
cannot be controlled as easily as spoken words.
Nonverbal signals can express feelings inappropriate to state: Social etiquette
limits what can be said, but nonverbal cues can communicate thoughts.
A separate communication channel is necessary to (10)_______ send complex
messages: A speaker can add enormously to the complexity of the verbal message
through simple nonverbal signals.