Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the each of the questions.
Unlike previous generations, millennials look further than job stability, competitive salaries and benefits to be committed and loyal to a company. They are driven by a sense of shared purpose, (25) _______ means they need to have a strong sense of their part in the ‘bigger picture’ to bring their best results to the workplace. And (26) _______ until now businesses are mostly focused on (27) _______ key consumer needs, what becomes clear when examining the global workforce trends by 2020 is that employee experience is equally important for company success . This is easily seen in a number of tech giants and industry leaders like Google, Facebook, SAP, Tumblr, Intuit, and others. These brands build their entire (28)
______structure and organizational ethos around the experience of their employees. State-of-the-art office campuses, flexible hours and resting rooms are only some of the methods these enterprises leverage to keep their employee experience great. And more importantly, all of these are fast becoming the norm in (29) _______ to today’s workplace trends for companies that understand millennials and know that the 2020 workplace needs to be more dynamic, purpose-driven and versatile.
(28)




A.principal
B.center
C.core
D.chief

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Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions from 26 to 30.
Being repeatedly late may just be accidental – or could it show a deeply rooted psychological desire to express your own superiority? When I worked in an office, meetings would often start late, usually because of a certain individual. Then they would overrun and the whole day lost its shape. But the individual was high-ranking and self-important: nobody challenged. So what are the ethics of lateness?
There’s a psychotherapist called Irvin Yalom who argues that all behaviour reflects psychology. Just as people who like to be on time are motivated by certain deep-seated beliefs, so those who make others wait are acting out an inner agenda, often based on an acute sense of power. There’s famous footage in which Silvio Berlusconi kept Angela Merkel waiting while he made a call on his mobile. It speaks volumes.
But that is when all lateness is in one’s control. What about when your train is cancelled or your flight is delayed or you had to wait longer for the plumber to arrive? In such cases, there’s not a lot of psychology involved. Or is there? Some people will genuinely worry about the impact it will have on those left waiting, while others might secretly enjoy the power of their absence.
The essential fact is that lateness means breaking a convention – you can only be late in respect of a time agreed with other people. Regardless of psychology, it has a social value. And when we treat other people’s time as less valuable than our own, we treat them as inferior.
What is the “speak volumes” in paragraph 2 closest in meaning to?




A.tells a lot
B.makes sounds
C.holds power
D.talks loudly