When does FMRG provide a refund?
A.When business profits fail to increase
B.When businesses receive the wrong product
C.When a food shipment is delayed
D.When a seminar is canceled

Questions 35-39 refer to the following e-mails.
A.To explain the cost of ordering photographs
B.To describe improvements in newspaper circulation
C.To welcome a new subscriber to a publication
D.To provide information to a potential client

What does Ms. Ganjoo indicate?
A.Images must be provided electronically.
B.Advertisers should review images before submitting them.
C.Advertisements may require editing to meet size specifications.
D.Half-page advertisements are the most effective.

What does Mr. Mason suggest in the second e-mail?
A.He has just recently relocated to the Carrolton area.
B.He is planning the grand opening of a new business.
C.He may adjust the size of the advertisement in the future.
D.He will order more advertisements if he receives a discount.

How much will Mr. Mason likely be charged?
A.$600
B.$2,880
C.$5,280
D.$10,560

What is suggested about Soup and Salad Central?
A.It replaces an unsuccessful Metro- Edibles Corporation enterprise.
B.It will offer recipes of its menu items to customers.
C.It is not expected to be profitable immediately.
D.It will open locations primarily in small towns

Questions 30-34 refer to the following Web page and online form.
What is the purpose of the Web page information?
A.To recruit new employees
B.To explain training requirements
C.To review a Web page development service
D.To describe the benefits of a membership

What is true about FMRG?
A.It is based in Hampton, Virginia.
B.It charges a fee for each downloadable template.
C.Its services are free to restaurant owners.
D.It has been in business for more than 10 years.

According to the Web page information, what changes weekly
A.The items on FMRG’s menu
B.The informational resources
C.The location of FMRG’s seminars
D.The downloadable templates

What is suggested about Mr. Ries?
A.He has forgotten his password.
B.He wants to find a less expensive food supplier.
C.He is interested in taking online classes.
D.He plans to move his business to a new location.