A.polite
B.politely
C.politeness
D.impoliteness

A.get through
B.wait on
C.turn up
D.walk out

A.to
B.on
C.for
D.about

A.to
B.against
C.at
D.in

A.normal
B.common
C.wide
D.complete

A.sensitive
B.impolite
C.informal
D.polite

A.agreements
B.assistance
C.compliments
D.arguments

A.objections
B.refusals
C.resistances
D.disagreements

A.verbal
B.non-verbal
C.formal
D.informal

A.on
B.to
C.of
D.from