The Magic Number
Magic Number 18001567 is a 24-hour toll-free service for counselling and protecting children and young
adults in Viet Nam. The helpline was set up in 2004 by the government with support from Plan Vietnam,
an international children’s development organisation.
By 2014, the helpline had received over 1.5 million calls from children and adults nationwide. Sixty-nine
per cent of the calls came from children and most child callers were in the 11-14 year old and 15-18 year
old groups. The calls were mostly questions about family relationships, friendships, and physical and
mental health. Moreover, nearly 3,000 cases of missing or abandoned children, or children who were
suffering from violence, trafficking, or sexual abuse received emergency support. The helpline promotes
child participation in its operations by involving children as peer communicators and decision makers.
A member of Child Helpline International, Magic Number aims to create favourable conditions for
children to develop physically and mentally. If you need support or advice, or know of someone who
does, just dial 18001567.
(The facts, figures, and photos in this text are provided by Plan Vietnam)
1. The Magic Number was founded by __________.
A. the government B. a national children’s development organisation
C. the government with support from Plan Vietnam.
2. The helpline received over 1.5 million calls from children and adults nationwide __________.
A. in 2004 B. in 2014 C. for nearly 10 years
3. __________have called the helpline most.
A. The 11-14 year old groups B. The 15-18 year old groups C. A and B are correct
4. __________ calls received emergency support.
A. 1.5 million B. 69% of the C. 3,000
5. What is the aim of the helpline?
A. to involve children as peer communicators and decision makers
B. to promote child participation in its operations
C. to create favourable conditions for children to develop physically and mentally.
6. What is NOT true about the Magic Number?
A. The helpline is called anytime during the day or night.
B. The service is available in all cities and provinces in Viet Nam.
C. Only children can call the helpline.
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