Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions
Learning means acquiring knowledge or developing the ability to perform new behaviors. It is common to think of learning as something that takes place in school, but much of human learning occurs outside the classroom, and people continue to learn throughout their lives.
Even before they enter school, young children learn to walk, to talk, and to use their hands to manipulate toys, food, and other objects. They use all of their senses to learn about the sights, sounds, tastes, and smells in their environments. They learn how to interact with their parents, siblings, friends, and other people important to their world. When they enter school, children learn basic academic subjects such as reading, writing, and mathematics. They also continue to learn a great deal outside the classroom. They learn which behaviors are likely to be rewarded and which are likely to be punished. They learn social skills for interacting with other children. After they finish school, people must learn to adapt to the many major changes that affect their lives, such as getting married, raising children, and finding and keeping a job.
Because learning continues throughout our lives and affects almost everything we do, the study of learning is important in many different fields. Teachers need to understand the best ways to educate children. Psychologists, social workers, criminologists, and other human-service workers need to understand how certain experiences change people’s behaviors. Employers, politicians, and advertisers make use of the principles of learning to influence the behavior of workers, voters, and consumers.
Learning is closely related to memory, which is the storage of information in the brain. Psychologists who study memory are interested in how the brain stores knowledge, where this storage takes place, and how the brain later retrieves knowledge when we need it. In contrast, psychologists who study learning are more interested in behavior and how behavior changes as a result of a person’s experiences.
There are many forms of learning, ranging from simple to complex. Simple forms of learning involve a single stimulus. A stimulus is anything perceptible to the senses, such as a sight, sound, smell, touch, or taste. In a form of learning known as classical conditioning, people learn to associate two stimuli that occur in sequence, such as lightning followed by thunder. In operant conditioning, people learn by forming an association between a behavior and its consequences (reward or punishment). People and animals can also learn by observation - that is, by watching others perform behaviors. More complex forms of learning include learning languages, concepts, and motor skills.
(Extracted from Microsoft® Student 2009 – DVD Version)
It can be inferred from the passage that social workers, employers, and politicians concern themselves with the study of learning because they need to ______.
A.make the objects of their interest more aware of the importance of learning
B.understand how a stimulus relates to the senses of the objects of their interest
C.thoroughly understand the behaviours of the objects of their interest
D.change the behaviours of the objects of their interest towards learning

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions
Shyness may not seem to be a serious complaint, but for some who suffer from it, it can become unbearable. Even talking to a small group of people you know can seem like an ordeal- it can feel as if you’ve been asked to give a speech on a topic you know very little about to a number of experts. You start to feel hot and shaky, your heart beats faster, your knees feel weak, you begin to stutter and the whole experience seems to last forever.
The fact of the matter is that shyness is something we often recognize in others: blushing is one of the more visible signs, for example. Yet we don’t judge someone harshly because of this. But shyness does mean that you are harder to approach, so you become more isolated. As one shy person put it, “It’s like being in a prison, and it’s very hard to break out.”
Experts on the subject have come up with various possible solutions, and one has been singled out as being the key to success- namely, finding an interest in common with the other people. Spending a lot of time on the sidelines watching other people and envying them because they are much more outgoing doesn’t help; remembering that some of those people you most envy are probably shy themselves, does. The secret is how you deal with it. And experts have come up with four things you can do today to help. Firstly, you can start by listening to other people. You will find yourself getting interested in what they’re talking about and asking questions- and before you know it, you’ll be having a conversation.
Secondly, you could try asking neighbors if you can walk their dog. Like children, pets can be excellent icebreakers for conversations with passers-by. Thirdly, try joining a class to learn something like tap-dancing or flamenco, where people are likely to laugh a lot. You’ll feel relaxed, and also you’ll be much too busy concentrating on what you are doing to feel shy. Lastly, try telling yourself that it doesn’t matter if you say or do something silly. Most people make a fool of themselves every so often- and it’s not the end of the world if you do!
Why do shy people become more reserved?
A.Their social unease makes them more difficult to talk to.
B.They see that others are shy too.
C.Other people lack the patience to talk to them.
D.They dread being judged by others.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions
Shyness may not seem to be a serious complaint, but for some who suffer from it, it can become unbearable. Even talking to a small group of people you know can seem like an ordeal- it can feel as if you’ve been asked to give a speech on a topic you know very little about to a number of experts. You start to feel hot and shaky, your heart beats faster, your knees feel weak, you begin to stutter and the whole experience seems to last forever.
The fact of the matter is that shyness is something we often recognize in others: blushing is one of the more visible signs, for example. Yet we don’t judge someone harshly because of this. But shyness does mean that you are harder to approach, so you become more isolated. As one shy person put it, “It’s like being in a prison, and it’s very hard to break out.”
Experts on the subject have come up with various possible solutions, and one has been singled out as being the key to success- namely, finding an interest in common with the other people. Spending a lot of time on the sidelines watching other people and envying them because they are much more outgoing doesn’t help; remembering that some of those people you most envy are probably shy themselves, does. The secret is how you deal with it. And experts have come up with four things you can do today to help. Firstly, you can start by listening to other people. You will find yourself getting interested in what they’re talking about and asking questions- and before you know it, you’ll be having a conversation.
Secondly, you could try asking neighbors if you can walk their dog. Like children, pets can be excellent icebreakers for conversations with passers-by. Thirdly, try joining a class to learn something like tap-dancing or flamenco, where people are likely to laugh a lot. You’ll feel relaxed, and also you’ll be much too busy concentrating on what you are doing to feel shy. Lastly, try telling yourself that it doesn’t matter if you say or do something silly. Most people make a fool of themselves every so often- and it’s not the end of the world if you do!
What do experts believe is the essential measure to be taken?
A.Studying others’ behavior in social situations.
B.Discovering shared interests with others.
C.Comparing yourself to other people.
D.Finding out what makes other people shy.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions
Shyness may not seem to be a serious complaint, but for some who suffer from it, it can become unbearable. Even talking to a small group of people you know can seem like an ordeal- it can feel as if you’ve been asked to give a speech on a topic you know very little about to a number of experts. You start to feel hot and shaky, your heart beats faster, your knees feel weak, you begin to stutter and the whole experience seems to last forever.
The fact of the matter is that shyness is something we often recognize in others: blushing is one of the more visible signs, for example. Yet we don’t judge someone harshly because of this. But shyness does mean that you are harder to approach, so you become more isolated. As one shy person put it, “It’s like being in a prison, and it’s very hard to break out.”
Experts on the subject have come up with various possible solutions, and one has been singled out as being the key to success- namely, finding an interest in common with the other people. Spending a lot of time on the sidelines watching other people and envying them because they are much more outgoing doesn’t help; remembering that some of those people you most envy are probably shy themselves, does. The secret is how you deal with it. And experts have come up with four things you can do today to help. Firstly, you can start by listening to other people. You will find yourself getting interested in what they’re talking about and asking questions- and before you know it, you’ll be having a conversation.
Secondly, you could try asking neighbors if you can walk their dog. Like children, pets can be excellent icebreakers for conversations with passers-by. Thirdly, try joining a class to learn something like tap-dancing or flamenco, where people are likely to laugh a lot. You’ll feel relaxed, and also you’ll be much too busy concentrating on what you are doing to feel shy. Lastly, try telling yourself that it doesn’t matter if you say or do something silly. Most people make a fool of themselves every so often- and it’s not the end of the world if you do!
How can listening to others prove helpful in combating shyness?
A.You develop useful psychological skills.
B.It’s the first step to getting into conversation.
C.People will see you care about their interest.
D.It’s a visible sign of becoming less shy.

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase for each of the numbered blanks.
TREES FOR LIFE
Trees are among the biggest and longest-living things on Earth, some dating back longer than the oldest buildings. But (38)_______ being nice to look at, trees also play an important role in improving the quality of our lives.
On a world-wide (39)_______, forests help to slow down the effects of global warming by using up the gas known as carbon dioxide and giving (40)_______ the oxygen we need to breathe. At local neighborhood level, trees also (41)_______ important environment benefits. They offer shade and shelter, which in (42)_______ reduces the amount of energy needed to heat and cool nearby buildings; at the same time, they also remove other impurities from the air we breathe.
(42)_______
A.reach
B.place
C.order
D.turn

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions
Shyness may not seem to be a serious complaint, but for some who suffer from it, it can become unbearable. Even talking to a small group of people you know can seem like an ordeal- it can feel as if you’ve been asked to give a speech on a topic you know very little about to a number of experts. You start to feel hot and shaky, your heart beats faster, your knees feel weak, you begin to stutter and the whole experience seems to last forever.
The fact of the matter is that shyness is something we often recognize in others: blushing is one of the more visible signs, for example. Yet we don’t judge someone harshly because of this. But shyness does mean that you are harder to approach, so you become more isolated. As one shy person put it, “It’s like being in a prison, and it’s very hard to break out.”
Experts on the subject have come up with various possible solutions, and one has been singled out as being the key to success- namely, finding an interest in common with the other people. Spending a lot of time on the sidelines watching other people and envying them because they are much more outgoing doesn’t help; remembering that some of those people you most envy are probably shy themselves, does. The secret is how you deal with it. And experts have come up with four things you can do today to help. Firstly, you can start by listening to other people. You will find yourself getting interested in what they’re talking about and asking questions- and before you know it, you’ll be having a conversation.
Secondly, you could try asking neighbors if you can walk their dog. Like children, pets can be excellent icebreakers for conversations with passers-by. Thirdly, try joining a class to learn something like tap-dancing or flamenco, where people are likely to laugh a lot. You’ll feel relaxed, and also you’ll be much too busy concentrating on what you are doing to feel shy. Lastly, try telling yourself that it doesn’t matter if you say or do something silly. Most people make a fool of themselves every so often- and it’s not the end of the world if you do!
It’s suggested in the text that a shy person should _____.
A.learn to laugh more
B.learn to relax
C.take up social hobby
D.help other people in the community

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions
Shyness may not seem to be a serious complaint, but for some who suffer from it, it can become unbearable. Even talking to a small group of people you know can seem like an ordeal- it can feel as if you’ve been asked to give a speech on a topic you know very little about to a number of experts. You start to feel hot and shaky, your heart beats faster, your knees feel weak, you begin to stutter and the whole experience seems to last forever.
The fact of the matter is that shyness is something we often recognize in others: blushing is one of the more visible signs, for example. Yet we don’t judge someone harshly because of this. But shyness does mean that you are harder to approach, so you become more isolated. As one shy person put it, “It’s like being in a prison, and it’s very hard to break out.”
Experts on the subject have come up with various possible solutions, and one has been singled out as being the key to success- namely, finding an interest in common with the other people. Spending a lot of time on the sidelines watching other people and envying them because they are much more outgoing doesn’t help; remembering that some of those people you most envy are probably shy themselves, does. The secret is how you deal with it. And experts have come up with four things you can do today to help. Firstly, you can start by listening to other people. You will find yourself getting interested in what they’re talking about and asking questions- and before you know it, you’ll be having a conversation.
Secondly, you could try asking neighbors if you can walk their dog. Like children, pets can be excellent icebreakers for conversations with passers-by. Thirdly, try joining a class to learn something like tap-dancing or flamenco, where people are likely to laugh a lot. You’ll feel relaxed, and also you’ll be much too busy concentrating on what you are doing to feel shy. Lastly, try telling yourself that it doesn’t matter if you say or do something silly. Most people make a fool of themselves every so often- and it’s not the end of the world if you do!
Shy people should realize that everybody _________.
A.says stupid things sometimes
B.makes jokes sometimes
C.is foolish
D.is self-conscious

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the following questions.
The Development of Refrigeration
Cold storage, or refrigeration, is keeping food at temperatures between 32 and 45 degrees F in order to delay the growth of microorganisms - bacteria, molds, and yeast - that cause food to spoil. Refrigeration produces few changes in food, so meats, fish, eggs, milk, fruits, and vegetables keep their original flavor, color, and nutrition. Before artificial refrigeration was invented, people stored perishable food with ice or snow to lengthen its storage time. Preserving food by keeping it in an ice-filled pit is a 4,000-year-old art. Cold storage areas were built in basements, cellars, or caves, lined with wood or straw, and packed with ice. The ice was transported from mountains, or harvested from local lakes or rivers, and delivered in large blocks to homes and businesses.
Artificial refrigeration is the process of removing heat from a substance, container, or enclosed area, to lower its temperature. The heat is moved from the inside of the container to the outside. A refrigerator uses the evaporation of a volatile liquid, or refrigerant, to absorb heat. In most types of refrigerators, the refrigerant is compressed, pumped through a pipe, and allowed to vaporize. As the liquid turns to vapor, it loses heat and gets colder because the molecules of vapor use energy to leave the liquid. The molecules left behind have less energy and so the liquid becomes colder. Thus, the air inside the refrigerator is chilled.
Scientists and inventors from around the world developed artificial refrigeration during the eighteenth and nineteenth centuries. William Cullen demonstrated artificial refrigeration in Scotland in 1748, when he let ethyl ether boil into a partial vacuum. In 1805, American inventor Oliver Evans designed the first refrigeration machine that used vapor instead of liquid. In 1842, physician John Gorrie used Evans's design to create an air-cooling apparatus to treat yellow-fever patients in a Florida hospital. Gorrie later left his medical practice and experimented with ice making, and in 1851 he was granted the first U.S. patent for mechanical refrigeration. In the same year, an Australian printer, James Harrison, built an ether refrigerator after noticing that when he cleaned his type with ether it became very cold as the ether evaporated. Five years later, Harrison introduced vapor-compression refrigeration to the brewing and meatpacking industries.
Brewing was the first industry in the United States to use mechanical refrigeration extensively, and in the 1870s, commercial refrigeration was primarily directed at breweries. German-born Adolphus Busch was the first to use artificial refrigeration at his brewery in St. Louis. Before refrigeration, brewers stored their beer in caves, and production was constrained by the amount of available cave space. Brewing was strictly a local business since beer was highly perishable and shipping it any distance would result in spoilage. Busch solved the storage problem with the commercial vapor- compression refrigerator. He solved the shipping problem with the newly invented refrigerated railcar, which was insulated with ice bunkers in each end. Air came in on the top, passed through the bunkers, and circulated through the car by gravity. In solving Busch's spoilage and storage problems, refrigeration also revolutionized an entire industry. By 1891, nearly every brewery was equipped with mechanical refrigerating machines.
The refrigerators of today rely on the same basic principle of cooling caused by the rapid evaporation and expansion of gases. Until 1929, refrigerators used toxic gases - ammonia, methyl chloride, and sulfur dioxide - as refrigerants. After those gases accidentally killed several people, chlorofluorocarbons (CFCs) became the standard refrigerant. However, they were found to be harmful to the earth's ozone layer, so refrigerators now use a refrigerant called HFC 134a, which is less harmful to the ozone.
The word “it” in paragraph 3 refers to .
A.printer
B.type
C.refrigerator
D.ether

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the following questions.
The Development of Refrigeration
Cold storage, or refrigeration, is keeping food at temperatures between 32 and 45 degrees F in order to delay the growth of microorganisms - bacteria, molds, and yeast - that cause food to spoil. Refrigeration produces few changes in food, so meats, fish, eggs, milk, fruits, and vegetables keep their original flavor, color, and nutrition. Before artificial refrigeration was invented, people stored perishable food with ice or snow to lengthen its storage time. Preserving food by keeping it in an ice-filled pit is a 4,000-year-old art. Cold storage areas were built in basements, cellars, or caves, lined with wood or straw, and packed with ice. The ice was transported from mountains, or harvested from local lakes or rivers, and delivered in large blocks to homes and businesses.
Artificial refrigeration is the process of removing heat from a substance, container, or enclosed area, to lower its temperature. The heat is moved from the inside of the container to the outside. A refrigerator uses the evaporation of a volatile liquid, or refrigerant, to absorb heat. In most types of refrigerators, the refrigerant is compressed, pumped through a pipe, and allowed to vaporize. As the liquid turns to vapor, it loses heat and gets colder because the molecules of vapor use energy to leave the liquid. The molecules left behind have less energy and so the liquid becomes colder. Thus, the air inside the refrigerator is chilled.
Scientists and inventors from around the world developed artificial refrigeration during the eighteenth and nineteenth centuries. William Cullen demonstrated artificial refrigeration in Scotland in 1748, when he let ethyl ether boil into a partial vacuum. In 1805, American inventor Oliver Evans designed the first refrigeration machine that used vapor instead of liquid. In 1842, physician John Gorrie used Evans's design to create an air-cooling apparatus to treat yellow-fever patients in a Florida hospital. Gorrie later left his medical practice and experimented with ice making, and in 1851 he was granted the first U.S. patent for mechanical refrigeration. In the same year, an Australian printer, James Harrison, built an ether refrigerator after noticing that when he cleaned his type with ether it became very cold as the ether evaporated. Five years later, Harrison introduced vapor-compression refrigeration to the brewing and meatpacking industries.
Brewing was the first industry in the United States to use mechanical refrigeration extensively, and in the 1870s, commercial refrigeration was primarily directed at breweries. German-born Adolphus Busch was the first to use artificial refrigeration at his brewery in St. Louis. Before refrigeration, brewers stored their beer in caves, and production was constrained by the amount of available cave space. Brewing was strictly a local business since beer was highly perishable and shipping it any distance would result in spoilage. Busch solved the storage problem with the commercial vapor- compression refrigerator. He solved the shipping problem with the newly invented refrigerated railcar, which was insulated with ice bunkers in each end. Air came in on the top, passed through the bunkers, and circulated through the car by gravity. In solving Busch's spoilage and storage problems, refrigeration also revolutionized an entire industry. By 1891, nearly every brewery was equipped with mechanical refrigerating machines.
The refrigerators of today rely on the same basic principle of cooling caused by the rapid evaporation and expansion of gases. Until 1929, refrigerators used toxic gases - ammonia, methyl chloride, and sulfur dioxide - as refrigerants. After those gases accidentally killed several people, chlorofluorocarbons (CFCs) became the standard refrigerant. However, they were found to be harmful to the earth's ozone layer, so refrigerators now use a refrigerant called HFC 134a, which is less harmful to the ozone.
According to the passage, the first refrigerated railcar used what material as a cooling agent?
A.ether
B.ammonia
C.CFCs
D.ice

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 3 to 7.
Polar bears are in danger of dying out. Unlike some other endangered animals, it's not hunters that are the problem, it's climate change. Since 1979, the ice cap at the Arctic Circle where the polar bears has reduced in size (3)_________ about 30 per cent. The temperature in the Arctic has slowly been rising and this is (4)_________ the sea ice to melt, endangering the polar bears' home. The polar bears' main sources of food are the different types of seals found in the Arctic. They catch them by waiting next to the air holes seals have made in the ice. (5)_________ the bears are very strong swimmers, they could never catch seals in water. This means that the bears really do rely on the ice to hunt.
Polar bears also need sea ice to travel. They can cover a huge territory and often swim from one part of the ice to another. They have been (6)_________ to swim up to 100 km, but when there is less ice, they may have to swim further and this can (7)_________ fatal to the bears. A number of bears have drown in the last few years and scientists believe that it is because they were not able to reach more ice before they became too tired and couldn't swim any further.
(7)_______
A.happen
B.come
C.end
D.prove