Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions .
An increasing percentage of newcomers to the U.S workforce comes from populations that have been underserved in the past because of racial, ethnic, gender, or cultural differences. Social trends indicate that today’s minority groups are more likely than those of previous generation to celebrate their own uniqueness and to demand respect and equal treatment from mainstream institutions.
Organizations must manage and train this increasingly diverse workforce. Good management depends on working effectively with other people by understanding and appreciating differences in values and perspectives. Individuals who can function in diverse situations tend to develop cross-cultural communication skills and stronger leadership abilities.
The primary goal of all training and development programs is to provide workers at all levels of an organization with the knowledge, skills, and abilities to perform their jobs and help the organization meet its business goals. Thus, for most generations, the decision to provide diversity training is a business rather than a moral decision. Effective diversity training targets not only individual but also the core values, traditions, structure, and culture of an organization. Diversity programs strive to identify and eliminate barriers that prevent individuals and the organization from achieving their goals.
Race, ethnicity, and gender problems in the workplace are increasingly viewed by management as a significant barrier to productivity. Organizations that do not respond to diversity experience lawsuits, high turnover, low morale and productivity, loss of talent to competitors, additional recruitment and training costs, and negative publicity.
The word “targets” in bold in paragraph 3 is closest in meaning to
A.alters
B.aims at
C.objects to
D.consists of