A.answering the phone
B.calling someone on the phone
C.asking someone to hold the line
D.arguing with customers

A.working couples find themselves in a situation of lacking time for each other
B.children find it impossible to pay a visit to their grandparents
C.time to spend with children becomes scarce
D.parents have quarrels over the amount of time allotted for doing household chores

A.uneasiness
B.tactic
C.morale
D.trend

A.respect
B.agreement
C.obedience
D.rudeness

A.advertisements
B.contests
C.businesses
D.economics

A.confide
B.approach
C.install
D.enter

A.confide
B.approach
C.install
D.enter

A.mountain
B.amount
C.founding
D.country

A.derived
B.appointed
C.complained
D.inclined

A.derived
B.appointed
C.complained
D.inclined