Question 18: Our well- trained staff are always courteous to customers.

A. helpful                       B. friendly                      C. rude                          D. polite

Question 17: This speedy and secure service of transferring money can be useful.

A. slow                          B. rapid                         C. careful                       D. hurried

Question 16: If we use robots instead of humans, many people may be out of work

A. employed                   B. jobless                       C. inemployed                D. unemployed

Question 15: The Ministry of Education and training of Vietnam has declared a decree on the new educational program paving the way for foreign educational co-operation and investment.

A. initiating                    B. creating                     C. ending                       D. forming

Question 14: The use of lasers in surgery has become relatively commonplace in recent years.

A. comparatively             B. absolutely                  C. relevantly                   D. almost

Question 13: No vehicle weighing over 3.5 tons is allowed on this bridge, according to traffic signs placed at both ends of the structure

A. corruption                  B. construction               C. connection                 D. confusion

Question 12: As a newspaper reporter, she always wanted to get information at first hand.

A. indirectly                   B. directly                      C. easily                        D. slowly

Question 11: The loss of his journals had cuased him even more sorrow than his retirement form the military six years earlier.

A. grief                          B. joy                            C. comfort                     D. sympathy

Your money will be refunded if the goods are not to your complete ....

A. satisfy B. satisfactory C. satisfied D. satisfaction

The old lady hid all her .... under the floor.

A. save B. saving C. saver D. savings