Complete the text with the correct past form of these verbs.
ask book cost have reach smoke take off wait
I am writing to complain about the summer holiday my family took with you to Crete last August. Our flight (1) Answer
two hours late, and, to make matters worse, there wasn’t any food left by the time the flight stewards (2) Answer
our row in the plane. We thought we (3) Answer
a free transfer from the airport to the hotel, but when we came into arrivals no-one (4) Answer
for us. We had to get a taxi instead and it (5) Answer
fifty Euros! But there was worse to come. The previous holiday makers (6) Answer
in our rooms and so they smelled very strongly of smoke. We (7) Answer
for our money back, but changed our minds when the hotel manager came and talked to us. He said he was sorry we (8)Answer
such a bad experience so far and arranged for us to have non-smoking rooms. He also ordered us a free meal on room service when he found out that we hadn’t eaten. I still think we should get some money back, though.