Exercise 8. Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks from 36 to 40.
Vietnamese generally shake hands when greeting and parting. Using both hands shows respect as does a (36)              bow of the head. In rural areas, elderly people who do not extend their hand are greeted with a slight bow. Women are more likely to bow the head than to shake hands. Vietnamese names begin with the family name andare (37)               by a given name. People address one another by their given names, but add a title that indicates their perceived relationship to the other person. These titles are family related rather than professional. Among colleagues, for example, the younger of the two might combine the given name with the title of―Anh(OlderBrother). A/n (38)         greeting combined with the given name and titleis “Xin chao” (Hello). Classifiers for gender and familiarity are also combined with the greeting. In formal meetings, business cards are sometimes exchanged on greeting.
Vietnamese have astrong (39)              of hospitality and feel embarrassed if they cannot show their guests full respect by preparing for their arrival. Therefore, it is (40)                  to visit someone without having been invited. Gifts are not required, but are appreciated. Flowers, incense, or tea may be appropriate gifts for the hosts. Hosts also appreciate a small gift for their children or elderly parents.
(40)  
A.inactive                   
B.inaccurate               
C.inappropriate          
D.inexact

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Read the passage carefully and choose the correct answer.
A number of factors related to the voice reveal the personality of the speaker.
The first is the broad area of communication, which includes imparting information by use of language, communicating with a group or an individual and specialized communication through performance. A person conveys thoughts and ideas through choice of words, by a tone of voice that is pleasant or unpleasant, gentle or harsh, by the rhythm that is inherent within the language itself, and by speech rhythms that are flowing and regular or uneven and hesitant, and finally, by the pitch and melody of the utterance. When speaking before a group, a person's tone may indicate uncertainty or fright, confidence or calm. At interpersonal levels, the tone may reflect ideas and feelings over and above the words chosen, or may believe them. Here, the participant's tone can consciously or unconsciously reflect intuitive sympathy or antipathy, lack of concern or interest, fatigue, anxiety, enthusiasm or excitement, all of which are usually discernible by the acute listener. Public performance is a manner of communication that is highly specialized with its own techniques for obtaining effects by voice and /or gesture. The motivation derived from the text, and in the case of singing, the music, in combination with the performer's skills, personality, and ability to create empathy will determine the success of artistic, political, or pedagogic communication.
 Second, the voice gives psychological clues to a person's self-image, perception of others, and emotional health. Self-image can be indicated by a tone of voice that is confident, pretentious, shy, aggressive, outgoing, or exuberant, to name only a few personality traits. Also the sound may give a clue to the facade or mask of that person, for example, a shy person hiding behind an overconfident front.
       How a speaker perceives the listener's receptiveness, interest, or sympathy in any given conversation can drastically alter the tone of presentation, by encouraging or discouraging the speaker. Emotional health is evidenced in the voice by free and melodic sounds of the happy, by constricted and harsh sound of the angry, and by dull and lethargic qualities of the depressed.
According to the passage, an exuberant tone of voice may be an indication of a person's ______.
A.vocal quality     
B.general physical health   
C.ability to communicate 
D.personality