Questions 5-6 refer to the following letter.
To: Sales Associates Team
From: Shein, Clifford
Date: November 22
Subject: Urgent matter
Dear Sales Associates,
The most recent edition of The Brooktown Weekly ran our advertisement with a misprint. It listed the end our half-price sale as December 11 instead of December 1. While a correction will appear in the paper’s next issue, it is to be expected that not all of our customer will aware the error. Therefore, if shoppers ask between December 2 and 11 about the sale, first apologize for the inconvenience and then offer them a coupon for 10% off any item they wish to purchase, either in the store or online.
Should customers have any further questions, please direct them to the floor manager. Thank you for your assistance in this matter.
Clifford Shein, General Manager. Williams Apparel
0Câu 5
What is stated about The Brooktown Weekly?
A. It runs advertisements by Williams Apparel in every edition.
B.It misidentified the last day of Williams Apparel’s promotional event.
C. It will include discount coupons from Williams Apparel in its next edition.
D. It apologized to the general manager of Williams Apparel for an inconvenience.
Câu 6
What does Mr. Shein ask the sales associates to do?
A. Refer customers to the company’s Web site for additional products
B.Refer customers to the store’s advertisement in local newspapers
C. Tell customers to discuss additional concerns with a supervisor
D. Tell customers about a problem with a new product
A.
B.
C.
D.

Các câu hỏi liên quan


Questions 1-4 refer to the following article.
Global Business News
(May 17) The chief financial officer of luxury car company BKM Motors will be resigning after less than three years in the position. — [1] — Nick Moore was previously the head of HYUN Motors for 10 years and was appointed chief executive of BKM Motors in late 2013. — [2] — He will leave the company on June 1, and it is said that disagreements with Bob Carter, the founder and chairman of BKM Motors, are die critical reasons for his resignation. BKM Motors reported that its revenues have dropped by 17%. — [3] — Roger Hill, the former CEO of S7 Motors, is one of the people being considered for the open position. — [4] — Tony Turner, the managing director of Hondo, said that this recent development at BKM Motors has created an impression of a brand in a financial crisis and that this is not a good way to revive the company.
0Câu 1
What is the article about?
A. The relocation of a headquarters
B.A financial analysis of a car brand
C. A change in company personnel
D. The retirement of an executive
Câu 2
Who is Bob Carter?
A. The managing director of Hondo
B.The founder of BKM Motors
C. The CEO of S7 Motors
D. The chief financial officer of BKM Motors.
Câu 3
What is NOT suggested in the article?
A. Sales at BKM Motors have decreased.
B.The chief financial officer will resign on June 1.
C. The resignation is being praised in the car industry.
D. The chief financial officer has been in the position for less than 3 years.
Câu 4
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?“The company said that a search for a new chief financial officer is being conducted.”
A. [1]
B.[2]
C. [3]
D. [4]
A.
B.
C.
D.