Questions 13-16 refer to the following letter.
September 20
Ms. Amy Ellerson
Belgore Insurance Group
126 Sunrise Road
Teaneck, NJ 07666
Dear Ms. Elierson:
Thank you for your purchase of 25 cases of premium paper from Bernstein Paper Products. Your online order was received on September 18 and is ready for shipping. __13__.
We appreciate that you have chosen to make the switch to Bernstein Paper Products for your company’s paper needs. To show our gratitude, we are applying a 5 percent discount to this ___14___ order. ___15___, we are including a reimbursement of shipping charges. Enclosed please find the adjusted invoice and a check for $58.38.
Bernstein Paper Products is pleased ___16__ you. We look forward to working with you in the future.
Sincerely,
Dun Yun
Lead Customer Service Representative
Enclosure
0Câu 13
Question 13
A. Your years of continued patronage are truly valued.
B.However, it seems that you have overpaid on your order.
C. You may expect to receive your order in 5-7 business days.
D. Unfortunately, we are writing to inform you of a delay in delivery.
Câu 14
Question 14
A. upcoming
B.complimentary
C. initial
D. sequential
Câu 15
Questions 15
A. However
B.In addition
C. For instance
D. Still
Câu 16
Questions 16
A. welcomes
B.welcoming
C. to welcome
D. having welcomed
A.
B.
C.
D.

Các câu hỏi liên quan


Questions 50-54 refer to the foilow.ng e-mail, notice, and order form.
From: Jean Moumas
To: Khadim Nakra
Subject: Trucking Company
Date: Jun 1
Hello, Mr. Nakra,
I am so glad that you have signed up for deliveries of our fresh vegetables, berries, flowers, and herbs, grown here on our twenty-acre family-owned farm. I can assure you that you and your customers will be delighted with the produce we provide.
Your store is in an area that is new to us, and we are looking forward to our quality produce entering a new market. Please let me know it you have a preferred trucking true service. Our usual drivers, based in Santon, do not go out to Allentown. We would happy to work with a company of your choice to keep the service for you as smooth possible.
Thank you in advance for any suggestions you wish to provide.
Sincerely yours,
Jean Moumas.
Shop Fresh Market
June 26 Produce from Thomas Greens Farm
Dear customers, we’d like to draw your attention to the newest additions to our produce section. You’ve asked for fresh, local fruits and vegetables that have just been harvested. We’re bringing these to you from Thomas Greens Farm, located just one hour from here in Carney.
P Tomatoes on the vine
P Yellow com
P Fresh herbs (basil, thyme, and oregano)
P Baby eggplants
P Yellow onions (loose)
In the fall, we will be carrying fruits from Bridge Water Orchard in Eagerton. If you have any requests, please let us know.
Thomas Greens Farm Order Form
Customer Shop Fresh Market
Order date June 30
Delivery date July 3
Order Details:
Repeat lost week’s order with the following changes
- No eggplants or fresh herbs needed this week.
- Instead of loose onions, please send them in burlap bags.
(like the sample you showed us, about six to a bunch)
- Add two crates of green Brussels sprouts to the order.
PS: You asked that we let you know if there were any problems with the delivery from Kohn Trucking. There were not. The delivery was on time, the driver was courteous, and the produce was in good condition
Name: Khadim Nakra Manager, Produce Department
Signature: Khadim Nakra
0Câu 50
Why did Ms. Moumas send the e-mail?
A. To advertise new produ
B.To ask for a recommendation
C. To request a delivery estimate
D. To complain about a policy change
Câu 51
Where is Shop Fresh Market probably located?
A. In Santon
B.In Allentown
C. In Carney
D. In Eagerton
Câu 52
In the notice, what is indicated about Thomas Greens Farm's produce?
A. It is grown relatively near the market
B.It is more healthful than other products
C. It will be in stock starting next month
D. It will be discounted for one week
Câu 53
What will Shop Fresh Market probably receive on July 3?
A. Eggplants
B.Herbs
C. Corn
D. Lettuce
Câu 54
What does Mr. Nakra indicate in the order form?
A. He has a preference for how items are packaged.
B.Brussels sprouts sold particularly well last week.
C. He was disappointed by service from Kohn Trucking.
D. The herbs delivered last week were not fresh.
A.
B.
C.
D.


Questions 45-49 refer the following brochure, e-mail and pass.
Elmont Township
Continuing Education Classes—May
Continuing Education classes are open to all residents of Elmont Township aged 18 and over. Classes are held at the campus of Elmont Community College unless otherwise noted. For registration, fees, and payment information, please see page 2 of this brochure.
How to Qualify for Your Real Estate License
Mondays, 6 p.m. - 9 p.m.
Stanton Hall. Room 114
Instructor: J. Ekua, Town and Country Real Estate Associates
Photography for Fun and Profit
Tuesdays, 7 p.m. - 9 p.m.
Stanton Hall, Room 114
Instructor: B. Chao, freelance photographer
Managing a Small Business: What You Need to Know
Mondays, 7 p.m. - 9 p.m.
Gallagher Library, Room 306
Instructor: K. Nowicki, Small Business Development Administration
Car Care
May 22 and 24, 9 a.m.-1 p.m.
Elmont Vocational High School, Auto Shop Instructor: R. Sumaoang, Sumaoang Brothers Auto Repair
E-mail
To: Zelda Ohayon [and fourteen others]
From: Bill O’Toole
Subject: Class canceled
Date: May 23
Hi, all,
Ms. Ekua asked me to let everyone know that an emergency came up that she needs to attend to, so tomorrow’s class has been canceled and will be rescheduled. As soon as we know the date, we’ll let you know by e-mail and send you a temporary parking pass because the one you currently have will no longer be valid. Apologies for the inconvenience.
Bill
Elmont Community College Parking Authority
TEMPORY PASS-GOOD FOR TODAY ONLY
LOTA
Valid: May 27
Timestamp: 6:45 p.m.
Pass must be displayed on the dashboard of your vehicle and be visible from the outside.
0Câu 45
Who most likely is R. Sumaoang?
A. A college professor
B.A town employee
C. A high school teacher
D. A local business owner
Câu 46
What is NOT suggested about the participants in continuing education classes?
A. They are at least 18 years old.
B.They paid a registration fee.
C. They live in Elmont Township.
D. They are graduates of Elmont Community College.
Câu 47
What is Ms. Ohayon interested in?
A. Real estate
B.Management
C. Photography
D. Car care
Câu 48
In the e-mail, the phrase “attend to” in paragraph 1. line 2, is closest in meaning to
A. listen to
B.wait on
C. take care of
D. be present at
Câu 49
On what date did a rescheduled class take place?
A. May 22
B.May 23
C. May 24
D. May 27
A.
B.
C.
D.


Questions 22-25 refer to the following article.
Small-Business Expert Coming to Săo Paulo
SÃO PAULO (May 19)-Angel., Angelo Azevedo, dubbed the “small-business expert” by The Los Angeles Chronicle, will be the keynote speaker at the first annual São Paulo Small Business Expo (SPSBE). The Expo will take place at the Sủo Paulo Event Center from June 3 to June 5. More than 2.000 small-business entrepreneurs will attend workshops and showcase their businesses at booths, where visitors can collect information and ask questions.
According to an SPSBE press release. Mr. Azevedo will highlight many of the ideas from his best-selling book Keys to Startup Success, published just last year. Mr. Azevedo believes that there are several key decisions that must be made before launching into any new business scheme. “You can’t go into it with the idea of creating a product you want to sell.” Mr. Azevedo writes in his book. “You have to create a product people want to buy. This is rule number one. And it is absolutely essential to gel this right if you want your business to succeed.”
Mr. Azevedo is the owner of several successful businesses in Los Angeles, where he has lived for the past ten years. “I’m originally from Sao Paulo.” Mr. Azevedo “So I wanted to help the community where I got my start in any way I could, which is why I accepted the invitation to participate in the Expo. There’s an outstanding opportunity there for small- business owners. Hollowing these simple but important guidelines has worked well for me and for many other successful small- business owners.”
Tickets to the Expo are RSIOO. They can be purchased through the Expo’s Web site at www.saopauloexpo.com/br.
0Câu 22
What is the article mainly about?
A. The opening of a new business
B.New trends in marketing
C. A business leader’s participation in an event
D. The benefits of running a small business
Câu 23
According to the article, what has Mr. Azevedo recently done?
A. He wrote a book.
B.He presented an award.
C. He led a workshop.
D. He traveled to São Paulo.
Câu 24
What does Mr. Azevedo say is the most important consideration for new entrepreneurs?
A. Marketing a product aggressively
B.Developing a product that is attractive to consumers
C. Manufacturing a product in a cost- effective way
D. Creating a product that the business owner feels passionate about
Câu 25
Why did Mr. Azevedo decide to participate in the Expo?
A. He is doing research for a newspaper article.
B.He would like to recruit some employees.
C. He is looking for ways to increase sales.
D. He wants to support entrepreneurs in his hometown.
A.
B.
C.
D.


Questions 26-29 refer to the following online chat discussion
Leon Barkov [9:42 A.M.]
Hi, everyone. I just got in the conference room, and I’m having some trouble with the projector. It keeps shutting off. Does anyone know why?
Wayne Preston [9:44 A.M.]
This happened to me last time. Try pushing the gray reset button.
Anna Mertz [9:44 A.M.]
Wasn’t everything supposed to be set up by 9:30 the morning? I hope we’ll be able to get everything ready before the new hires start arriving.
Leon Barkov [9:48 A.M.]
Carol Heinz was supposed to do it, but there was another meeting in the room and it ran late. She couldn’t wait, so she asked me to set up once the room was free.
Leon Barkov [9:49 A.M.]
No. that doesn’t work. Wayne, can you come down here?
Wayne Preston [9:50 A.M.]
On my way.
Anna Mertz [9:61 A.M.]
Are you all set otherwise?
Leon Barkov [9:52 A.M.]
Yes. The sides are ready to go. I ran them by a few colleagues to make sure everything is clear. I’ve made hard copies of the presentation and all the forms that the new hires will need to fill out.
Anna Mertz [9:55 A.M.]
Good. I’ll be there at noon to take everyone to lunch and then to the security office to pick up their badges. I’ll collect the forms then too, so please make sure they’re completed before then. I’ll bring the group back at 1:30 for the rest of the orientation session.
Leon Barkov [9:59 A.M.]
Thanks. The projector’s working fine now. Wayne attached a different power cord
0Câu 26
What is Mr. Barkov preparing to do?
A. Train new employees
B.Meet with Ms. Mertz
C. Copy some documents
D. Present at a conference
Câu 27
Why was the conference room not set up by 9:30 a.m.?
A. Because the projector had not been located.
B.Because a meeting did not end on time.
C. Because Ms. Heinz was not at work.
D. Because the new employees arrived late.
Câu 28
At 9 50 a.m., what does Mr. Preston most likely mean when he writes. “On my way”?
A. He is traveling to work
B.He will meet Ms. Mertz for lunch
C. He will finish reviewing some slides
D. He is coming to help Mr. Barkov
Câu 29
What will happen at noon?
A. Employees will listen to a presentation.
B.Employees will return from the security office.
C. Ms. Mertz will go to the conference room.
D. Mr. Barkov will complete some forms.
A.
B.
C.
D.