Questions 13-16 refer to the following letter.
September 20
Ms. Amy Ellerson
Belgore Insurance Group
126 Sunrise Road
Teaneck, NJ 07666
Dear Ms. Elierson:
Thank you for your purchase of 25 cases of premium paper from Bernstein Paper Products. Your online order was received on September 18 and is ready for shipping. __13__.
We appreciate that you have chosen to make the switch to Bernstein Paper Products for your company’s paper needs. To show our gratitude, we are applying a 5 percent discount to this ___14___ order. ___15___, we are including a reimbursement of shipping charges. Enclosed please find the adjusted invoice and a check for $58.38.
Bernstein Paper Products is pleased ___16__ you. We look forward to working with you in the future.
Sincerely,
Dun Yun
Lead Customer Service Representative
Enclosure
0Câu 13
Question 13
A. Your years of continued patronage are truly valued.
B.However, it seems that you have overpaid on your order.
C. You may expect to receive your order in 5-7 business days.
D. Unfortunately, we are writing to inform you of a delay in delivery.
Câu 14
Question 14
A. upcoming
B.complimentary
C. initial
D. sequential
Câu 15
Questions 15
A. However
B.In addition
C. For instance
D. Still
Câu 16
Questions 16
A. welcomes
B.welcoming
C. to welcome
D. having welcomed
A.
B.
C.
D.

Questions 1-4 refer to the following e-mail.
From: Young Ho Woo, Office of Professional Development
To: All employees
Subject: Lecture series
Date: Tuesday, October 1
Dear Colleagues,
The first of our Surveying the Field lectures will be held on October 3. This ____1______lecture will be led by Roberto Colon, founder of the successful start-up Radio Dedicate. Mr. Colon ____2______what established technology companies can learn from start-up businesses. Mr. Colon’s talk is the only one in the series that addresses start-ups._____3_______. .
As you know. Mr. Colon is a great leader in the industry, so we hope all staff will be present.
Nevertheless, you must seek _____4____ your manager before attending.
Thank you.
Young Ho Woo
0Câu 1
Questions 1
A. final
B.daily
C. revised
D. upcoming
Câu 2
Questions 2
A. discussed
B.will discuss
C. has discussed
D. will have discussed
Câu 3
Questions 3
A. Many large technology companies are privately owned.
B.Corporate lecture series are gaining popularity in the field of technology
C. As a student. Mr. Colon published an article in a prestigious business journal
D. The rest will deal with various other topics, including marketing and customer service.
Câu 4
Questions 4
A. approving
B.who approves
C. the approval of
D. having approved
A.
B.
C.
D.

Questions 5-8 refer to the following letter.
January 28
Ojas Ramachandran
Sawat Clothing Company
Bengaluru 560 001
Karnataka, India
Dear Mr. Ramachandran:
We are writing to let you know about a temporary _____in our order fulfillment service. On March 20, we will begin moving all of our inventory to a new warehouse in Kyoto. ____________.The move will take up to two weeks, ________which time we will be unable to ship overseas orders. _________any delays, please place your next order by March 14. If you have any questions, please don’t hesitate to contact me.
Sincerely
Aiko Oba
Customer Service Director
0Câu 5
Questions 5
A. extension
B.solution
C. improvement
D. disruption
Câu 6
Questions 6
A. This will allow us to keep a larger variety of items in stock.
B.These will be available at a special price for a limited time.
C. Warehousing has become an important industry in the region.
D. You can track the status of your order on our Web site
Câu 7
Questions 7
A. rather than
B.due to
C. during
D. above
Câu 8
Questions 8
A. To avoid
B.Having avoided
C. Avoids
D. Avoided
A.
B.
C.
D.

Questions 9-12 refer to the following the article.
GTC Public Meeting
May 7
By Josip Kovach
The Greenville Transportation Commission (GTC) will hold a public meeting a. City Hall Thursday, May 15, at 7 p.m., to discuss its proposal to extend light rail service to Greenville Industrial Park. __________. Residents of the neighborhood have complained that the extension will generate too much noise during peak commuting hours. ____________, the GTC has been studying the feasibility of installing noise barriers along the tracks. At the meeting, Leora Kelman, CEO of Acoustic Engineering, will explain how much noise reduction the GTC can __________ to achieve with the barriers. A _________by Mayor Joe Rowan will follow.
0Câu 9
Questions 9
A. The GTC completed the project ahead of schedule.
B.The rail line will run through a residential area.
C. The commission chair will run for mayor next year.
D. The GTC has decided to hold monthly meetings.
Câu 10
Questions 10
A. In addition
B.In time
C. In response
D. In conclusion
Câu 11
Questions 11
A. remind
B.accept
C. persuade
D. expect
Câu 12
Questions 12
A. present
B.presenting
C. presenter
D. presentation
A.
B.
C.
D.

Questions 5-8 refer to the following notice.
The Treviso Inn: Reservations
We recommend reservations because hotel accommodations in Treviso are very ___5____Reservations will be held with a one-night deposit or 50 percent of total room charges for stays of longer than one night. Cancellations made more than seven days prior to your scheduled arrival date ___6____in full. If, for some reason, a reservation must be cancelled within one week of your scheduled arrival date, charges for the entire ___7___of your stay will be billed to you. _____8_____.
0Câu 5
Question 5
A. limitation
B.limit
C. limits
D. limited
Câu 6
Question 6
A. will be refunded
B.were refunded
C. are refunding
D. had been refunding
Câu 7
Questions 7
A. area
B.degree
C. length
D. week
Câu 8
Questions 8
A. Hotel guests are welcome to use our fitness center.
B.This policy applies to early departures as well.
C. In addition, we will soon open another hotel in Treviso.
D. We hope that you have enjoyed your stay.
A.
B.
C.
D.

Questions 1-4 refer to the following article.
B-B Chang International to buy Sieng Technology
SINGAPORE-—B-B Chang International (BBCI) announced Wednesday that 1_________ would buy Sieng Technology in a deal valued at $450 million.
A spokesperson for BBCI said the company expects to double its profits by the end of next year. It will accomplish this by making full use of Sieng’s recently updated production facilities. 2_____________.
Financial experts believe the Sieng acquisition will make BBCI the world’s leading producer of circuits. “They will be well ahead of their 3_______,” said top analyst Rhoda Sutton.
B-B Chang plans to maintain Sieng’s current workforce, with each of Sieng’s factories continuing normal operations for the next five years. 4___________, BBCI will evaluate whether additional staff are needed.
0Câu 1
Question 1
A. it
B.he
C. those
D. someone
Câu 2
Question 2
A. Offers from other firms were rejected.
B.All four are operating at maximum capacity.
C. Another company will be acquired next year.
D. The transaction should improve morale.
Câu 3
Question 3
A. critics
B.suppliers
C. investors
D. competitors
Câu 4
Question 4
A. After all
B.After that time
C. As you requested
D. As a matter of fact
A.
B.
C.
D.

Questions 1-3 refer to the following advertisement.
Senior Researcher Wanted at Calico Cosmetics
We are looking for a senior researcher to work in the Product Development Department in the field of cosmetics development. Our product development team is dedicated to producing a variety of cosmetics and haircare products.
You should have
- - A doctoral degree in the related field
- - At least 5 years of experience in the industry
- - Fluent English along with excellent communication and presentation skills
We offer
- - A good work environment with skillful, experienced, and creative research colleagues
- - Abundant opportunities for career development
- - A competitive salary
- Social benefits (pension plan, insurance, etc.)
0Câu 1
What is being advertised?
A. A doctoral degree program
B.Volunteer opportunities
C. A job opening
D. Cosmetic prod
Câu 2
What is NOT mentioned as one of the requirements?
A. Academic experience
B.Work experience
C. Managerial skills
D. Language skills
Câu 3
What can be inferred about Calico Cosmetics?
A. It provides employees with chances for professional development.
B.It gives more benefits to employees than any other companies In the field.
C. It has its own academic programs.
D. It imports cosmetic produces.
A.
B.
C.
D.

Questions 50-54 refer to the foilow.ng e-mail, notice, and order form.
From: Jean Moumas
To: Khadim Nakra
Subject: Trucking Company
Date: Jun 1
Hello, Mr. Nakra,
I am so glad that you have signed up for deliveries of our fresh vegetables, berries, flowers, and herbs, grown here on our twenty-acre family-owned farm. I can assure you that you and your customers will be delighted with the produce we provide.
Your store is in an area that is new to us, and we are looking forward to our quality produce entering a new market. Please let me know it you have a preferred trucking true service. Our usual drivers, based in Santon, do not go out to Allentown. We would happy to work with a company of your choice to keep the service for you as smooth possible.
Thank you in advance for any suggestions you wish to provide.
Sincerely yours,
Jean Moumas.
Shop Fresh Market
June 26 Produce from Thomas Greens Farm
Dear customers, we’d like to draw your attention to the newest additions to our produce section. You’ve asked for fresh, local fruits and vegetables that have just been harvested. We’re bringing these to you from Thomas Greens Farm, located just one hour from here in Carney.
P Tomatoes on the vine
P Yellow com
P Fresh herbs (basil, thyme, and oregano)
P Baby eggplants
P Yellow onions (loose)
In the fall, we will be carrying fruits from Bridge Water Orchard in Eagerton. If you have any requests, please let us know.
Thomas Greens Farm Order Form
Customer Shop Fresh Market
Order date June 30
Delivery date July 3
Order Details:
Repeat lost week’s order with the following changes
- No eggplants or fresh herbs needed this week.
- Instead of loose onions, please send them in burlap bags.
(like the sample you showed us, about six to a bunch)
- Add two crates of green Brussels sprouts to the order.
PS: You asked that we let you know if there were any problems with the delivery from Kohn Trucking. There were not. The delivery was on time, the driver was courteous, and the produce was in good condition
Name: Khadim Nakra Manager, Produce Department
Signature: Khadim Nakra
0Câu 50
Why did Ms. Moumas send the e-mail?
A. To advertise new produ
B.To ask for a recommendation
C. To request a delivery estimate
D. To complain about a policy change
Câu 51
Where is Shop Fresh Market probably located?
A. In Santon
B.In Allentown
C. In Carney
D. In Eagerton
Câu 52
In the notice, what is indicated about Thomas Greens Farm's produce?
A. It is grown relatively near the market
B.It is more healthful than other products
C. It will be in stock starting next month
D. It will be discounted for one week
Câu 53
What will Shop Fresh Market probably receive on July 3?
A. Eggplants
B.Herbs
C. Corn
D. Lettuce
Câu 54
What does Mr. Nakra indicate in the order form?
A. He has a preference for how items are packaged.
B.Brussels sprouts sold particularly well last week.
C. He was disappointed by service from Kohn Trucking.
D. The herbs delivered last week were not fresh.
A.
B.
C.
D.

Questions 45-49 refer the following brochure, e-mail and pass.
Elmont Township
Continuing Education Classes—May
Continuing Education classes are open to all residents of Elmont Township aged 18 and over. Classes are held at the campus of Elmont Community College unless otherwise noted. For registration, fees, and payment information, please see page 2 of this brochure.
How to Qualify for Your Real Estate License
Mondays, 6 p.m. - 9 p.m.
Stanton Hall. Room 114
Instructor: J. Ekua, Town and Country Real Estate Associates
Photography for Fun and Profit
Tuesdays, 7 p.m. - 9 p.m.
Stanton Hall, Room 114
Instructor: B. Chao, freelance photographer
Managing a Small Business: What You Need to Know
Mondays, 7 p.m. - 9 p.m.
Gallagher Library, Room 306
Instructor: K. Nowicki, Small Business Development Administration
Car Care
May 22 and 24, 9 a.m.-1 p.m.
Elmont Vocational High School, Auto Shop Instructor: R. Sumaoang, Sumaoang Brothers Auto Repair
E-mail
To: Zelda Ohayon [and fourteen others]
From: Bill O’Toole
Subject: Class canceled
Date: May 23
Hi, all,
Ms. Ekua asked me to let everyone know that an emergency came up that she needs to attend to, so tomorrow’s class has been canceled and will be rescheduled. As soon as we know the date, we’ll let you know by e-mail and send you a temporary parking pass because the one you currently have will no longer be valid. Apologies for the inconvenience.
Bill
Elmont Community College Parking Authority
TEMPORY PASS-GOOD FOR TODAY ONLY
LOTA
Valid: May 27
Timestamp: 6:45 p.m.
Pass must be displayed on the dashboard of your vehicle and be visible from the outside.
0Câu 45
Who most likely is R. Sumaoang?
A. A college professor
B.A town employee
C. A high school teacher
D. A local business owner
Câu 46
What is NOT suggested about the participants in continuing education classes?
A. They are at least 18 years old.
B.They paid a registration fee.
C. They live in Elmont Township.
D. They are graduates of Elmont Community College.
Câu 47
What is Ms. Ohayon interested in?
A. Real estate
B.Management
C. Photography
D. Car care
Câu 48
In the e-mail, the phrase “attend to” in paragraph 1. line 2, is closest in meaning to
A. listen to
B.wait on
C. take care of
D. be present at
Câu 49
On what date did a rescheduled class take place?
A. May 22
B.May 23
C. May 24
D. May 27
A.
B.
C.
D.

Questions 22-25 refer to the following article.
Small-Business Expert Coming to Săo Paulo
SÃO PAULO (May 19)-Angel., Angelo Azevedo, dubbed the “small-business expert” by The Los Angeles Chronicle, will be the keynote speaker at the first annual São Paulo Small Business Expo (SPSBE). The Expo will take place at the Sủo Paulo Event Center from June 3 to June 5. More than 2.000 small-business entrepreneurs will attend workshops and showcase their businesses at booths, where visitors can collect information and ask questions.
According to an SPSBE press release. Mr. Azevedo will highlight many of the ideas from his best-selling book Keys to Startup Success, published just last year. Mr. Azevedo believes that there are several key decisions that must be made before launching into any new business scheme. “You can’t go into it with the idea of creating a product you want to sell.” Mr. Azevedo writes in his book. “You have to create a product people want to buy. This is rule number one. And it is absolutely essential to gel this right if you want your business to succeed.”
Mr. Azevedo is the owner of several successful businesses in Los Angeles, where he has lived for the past ten years. “I’m originally from Sao Paulo.” Mr. Azevedo “So I wanted to help the community where I got my start in any way I could, which is why I accepted the invitation to participate in the Expo. There’s an outstanding opportunity there for small- business owners. Hollowing these simple but important guidelines has worked well for me and for many other successful small- business owners.”
Tickets to the Expo are RSIOO. They can be purchased through the Expo’s Web site at www.saopauloexpo.com/br.
0Câu 22
What is the article mainly about?
A. The opening of a new business
B.New trends in marketing
C. A business leader’s participation in an event
D. The benefits of running a small business
Câu 23
According to the article, what has Mr. Azevedo recently done?
A. He wrote a book.
B.He presented an award.
C. He led a workshop.
D. He traveled to São Paulo.
Câu 24
What does Mr. Azevedo say is the most important consideration for new entrepreneurs?
A. Marketing a product aggressively
B.Developing a product that is attractive to consumers
C. Manufacturing a product in a cost- effective way
D. Creating a product that the business owner feels passionate about
Câu 25
Why did Mr. Azevedo decide to participate in the Expo?
A. He is doing research for a newspaper article.
B.He would like to recruit some employees.
C. He is looking for ways to increase sales.
D. He wants to support entrepreneurs in his hometown.
A.
B.
C.
D.