Dear Mr. or Mrs.
I am writing to look forward to the warranty for the mobile phone I bought two weeks ago from your store. The phone was deactivated after only one week of purchase and I have a valid replacement warranty for the phone. I hope you will replace it for me immediately.Two weeks ago I bought a new mobile phone from your authorized store. I have visited your store a few other times to buy different electronics. However, this time my experience was disappointing and quite angry because after only a week, the new phone did not follow my expectations.I immediately went to your store to explain the problem to the staff and returned it for a warranty. My counselor promised that 2-3 days later would give me a new one. Unfortunately, a week has passed and of course I have not received a new phone. My order number is 59412 (Chỗ này bạn có thể thay thế)and I am attaching a copy of my bill.I hope that you will immediately consider this issue and try to resolve this issue. Your company should replace the phone or refund me.
Thank you for your interest in the issue, and I hope to hear from you soon.
Best regards
Lichaeng
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