Questions 9-11 refer to the following Web page.On the Web page, what does the SREC ask its Individual supporters to do?
A.Help it attract more businesses to San Remo
B.Volunteer to clean up the local environment
C.Shop at certain stores on Tuesdays
D.Suggest changes to its mission

According to the Web site, what is one benefit for businesses that partner with the SREC?
A.Discounts on products
B.Positive publicity
C.Free nature tours for staff
D.Membership on the SREC board

In which of the following positions marked [1], [2], [3], and [4] does the following sentence best belong?“Should you notice that information is missing, please contact donors@srec.org.”
A.[1]
B.[2]
C.[3]
D.[4]

Questions 12-14 refer to the following article.
Where would the article most likely appear?
A.In a design magazine
B.In a travel journal
C.In a financial newspaper
D.In a community newsletter

How can local businesses support the project?
A.By providing free samples
B.By making reusable products
C.By purchasing advertising space
D.By offering free services

Synertex’s factories use the …. technology and equipment to produce their medical equipment.
A.longest
B.latest
C.instant
D.conclusive

The shop specializes in furniture and table accessories that are …. to low- and medium-income households.
A.curable
B.believed
C.excessive
D.affordable

Questions 1-2 refer to the following letter.
Kippler-Starr Bank660 Century AvenueBillings, MT 59102
March 27Cecilia Feridino90 Young StreetBillings, MT 59107
Re: Account #850981-591
Dear Ms. Feridino,
Thank you for your letter informing us about your new contact information. We have updated the information on your account, and all subsequent statements and correspondence will be sent to your current address.Please note that we received your letter just today, and your most recent statement had already been mailed to your previous address. However, you may view your account details (including account balance, recent charges, and payments received) at any time by accessing your account online.
Thank you for being a valued customer.Sincerely,
Carl Delgado
Customer Service Associate
What is the letter about?
A.An overdue payment
B.A newly opened account
C.A change-of-address request
D.An incorrect account balance

Questions 1-2 refer to the following letter.
Kippler-Starr Bank660 Century AvenueBillings, MT 59102
March 27Cecilia Feridino90 Young StreetBillings, MT 59107
Re: Account #850981-591
Dear Ms. Feridino,
Thank you for your letter informing us about your new contact information. We have updated the information on your account, and all subsequent statements and correspondence will be sent to your current address.Please note that we received your letter just today, and your most recent statement had already been mailed to your previous address. However, you may view your account details (including account balance, recent charges, and payments received) at any time by accessing your account online.
Thank you for being a valued customer.Sincerely,
Carl Delgado
Customer Service Associate
What does Mr. Delgado suggest that Ms. Feridino do?
A.Visit a Web site
B.Call customer service
C.Send a payment
D.Fill out a form

Questions 3-4 refer to the following online form.
http://www.mattressmavens.com
A.To ask about a delivery policy
B.To complain about a mattress he purchased
C.To request a discounted price for a mattress
D.To find out the location of a factory