Questions 12-14 refer to the following memo.
To: All Office Employees
From: Paul Sundquist
Re: Document printing
Date: Thursday, April 5
Based on the expense report from last quarter, it is clear that we must reduce our costs for office supplies. One area where we can realize savings is in printing and copying documents.
Many of us have been making color copies of basic documents, such as meeting minutes, product documentation drafts, and budget sheets. — [1]—. While multicolor documents are more attractive and attention-grabbing than black-and-white ones, color ink cartridges are very expensive. Purchasing frequent replacements ultimately leaves us with less money to spend on things like business travel and social events. — [2] —.
Rather than instituting a system wherein all jobs must first be approved by the department supervisors. I would prefer that employees make their own decisions about printing and copying. — [3] —. Please reserve the use of color for only those cases where visual appeal is a relevant factor. — [4]—. Thank you for your attention to this matter.
0Câu 12
What is one purpose of the memo?
A. To announce the release of a quarterly expense report
B.To alert employees to a budget concern
C. To inform staff of an error in a document
D. To request feedback on a departmental procedure
Câu 13
What are employees advised to do?
A. Make black-and-white copies of basic documents
B.Tell coworkers about upcoming social events
C. Distribute meeting notes by e-mail
D. Report broken copy machines to their supervisors
Câu 14
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?“Publicity flyers intended for clients are one obvious example.”
A. [1]
B.[2]
C. [3]
D. [4]
A.
B.
C.
D.

Các câu hỏi liên quan


Questions 10-11 refer to the following online chat discussion.
Bernadette Larkin [1:51P.M.]
It’s my first time participating in a training session online. I just open the meeting invitation in my e-mail and click the join button, right?
Howard Schlupp [1:52 P.M.|
That’s right. Then you’ll need to enter the access code: 63119003.
Bernadette Larkin [1:54 P.M.]
A window appeared with this message: “Access denied. Please try again later.” Should I try a different code?
Howard Schlupp [1:55 P.M.]
Let me check on that.
Bernadette Larkin [1:55 P.M.]
Or maybe there's an issue with the invitation I got?
Howard Schlupp [1:56 P.M.]
Here we go. I gave you the meeting code instead of the access code. Try 882963.
Bernadette Larkin [1:57 P.M.]
That worked. Thanks.
Howard Schlupp [1:58 P.M.]
Good. Make sure your computer speaker is on, then click the mute button at the top right of the screen. You'll be able to hear the trainer, but we won’t hear any background noise from your side.
0Câu 10
At 1:56 p.m., what does Mr. Schlupp most likely mean when he writes, “Here we go”?
A. He is about to start a meeting
B.He is surprised by Ms. Larkin’s request
C. He has determined the cause of a problem.
D. He would like to invite Ms. Larkin to a meeting.
Câu 11
What is probably true about Ms. Larkin?
A. She has recently received a new computer.
B.She does not have permission to attend the meeting.
C. She often participates in conference calls.
D. She will not need to speak during the training session.
A.
B.
C.
D.


Questions 8- 9 refer to the following survey.
The Broad Lake Inn
Thank you for staying at the Broad Lake Inn! Customer satisfaction is very important to us, and we would appreciate your feedback. Please fill out the survey below and leave it with the receptionist at the front desk when you check out.
How satisfied were you with the Broad Lake Inn?
Please circle one selection for each category:
Service
Not satisfied
Satisfied
Very satisfied
Cleanliness
Not satisfied
Satisfied
Very satisfied
Appearance
Not satisfied
Satisfied
Very satisfied
Restaurant
Not satisfied
Satisfied
Very satisfied
Would you recommend the Broad Lake Inn to others?
No Maybe Yes
Please add any comments or suggestions you may have in the space below.
Overall, I had a wonderful experience at the inn. The employees were extremely friendly, and the inn was very clean and comfortable. Thanks to the well-equipped computer center, I was able to get a lot of work done. The restaurant, however, was quite expensive, and the food was not particularly tasty.
If you wish to be contacted regarding your feedback, please provide your name and phone number or e-mail address below:
Minna Haataja
mhaataja@feridia.fi
0Câu 8
What are guests asked to do?
A. Return a completed form
B.Leave their keys at the front desk
C. Tell their friends about the inn
D. Recommend staff members for awards
Câu 9
What is suggested about Ms. Haataja?
A. She is an experienced cook.
B.She would like a job in the hotel industry.
C. She frequently travels on business.
D. She would like to discuss her stay with hotel staff.
A.
B.
C.
D.


Questions 50-54 refer to the following e-mail, Web page, and article.
To: Ben Greenidge
From: Nirmala Deokaran
Subject: Request
Date: 13 January
Dear Mr. Greenidge,
I kindly request that management consider entering company in the CASATO Virtual Business Tournament. The competition, organized by the Caribbean & South American Trade Organization (CASATO), requires participants to develop and implement business strategies that ensure the long-term stability and continuity of an imaginary company.
Participation in this event could be highly beneficial to our company. Though many tournament participants occupy non-decision-making positions in their organization, the contest demands that they apply a broad range of leadership practices. In the process, most become more appreciative of the day-to-day realities and complexities of managing an actual company. Moreover, they tend to apply the skills acquired or refined during the competition such as collaboration, analysis, and problem-solving — in actual work situations. Additionally, participation in the event may increase our company's profile, opening up new markets for our products. Roughly six months after last year’s tournament, about one-third of the 70 companies that had taken part in that event reported an increase in regional business activities.
Details about the tournament are available at www.casato.org/events/tournamem_information.
Sincerely.
Nirmala Deokaran
Flight Dispatcher
Omicron Air Cargo
http://www.casato.org/events/toumament_information
CASATO
CASATO VIRTUAL TOURNAMENT
Entry information
Registration for this year’s tournament is open from 1 March to 1 April, while the tournament starts on 8 June. No more than two teams per company can be registered. The top three teams will be announced on 3 July and will be honored during a ceremony to be held on 19 August at Hotel Baia da Lua in Rio de Janeiro, Brazil.
A Virtual Breakthrough for Omicron
9 July- The CASATO Virtual Tournament pits teams I mm companies based in the Caribbean and South America against one another to determine which one can run the most successful virtual business. While teams from various Guyana-based companies have participated in the competition since its inception, none had ever won. Last week, however, the team representing Omicron Air Cargo in this year’s event learned it had earned third place in a field consisting of 109 teams, which represented 85 companies. Omicron’s winning team was led by Nirmala Deokaran. The team has been honored with the CASATO Virtual Business Award.
0Câu 50
What is the goal of competitors in the CASATO tournament?
A. To develop an international trade agreement
B.To create materials for training prospective managers
C. To run a nonexistent company
D. To design a business Web site
Câu 51
What does Ms. Deokaran NOT mention as a benefit of participating in the CASATO tournament?
A. Better understanding of the tasks that managers perform
B.Increased opportunities to invest in regional businesses
C. Greater public awareness of a company’s offerings
D. Improved cooperation among employees
Câu 52
What most likely is true about Ms. Deokaran?
A. She was invited to a celebratory event
B.She is being considered for a managerial position
C. She had taken part in interactive online competitions before
D. She recommended implementing some management practices
Câu 53
What is indicated about Omicron Air Cargo?
A. Its services are in great demand
B.Its operations are located in Guyana
C. It will formulate new business strategies in June.
D. It registered two teams for the CASATO tournament
Câu 54
What is indicated about the most recent CASATO tournament?
A. It was sponsored by a Brazilian hotel chain.
B.It saw the introduction of a set of new criteria.
C. It drew participation from more companies than last year’s event
D. It received more press coverage than last year’s tournament
A.
B.
C.
D.