=>
II/
1. organisation
2. homeless
3. elderly
4. encourages
5. neighbourhood
6. environmental
7. donated
8. beneficial
9. disabled
10. voluntary
III/
1. have offered
2. cleaned
3. Have you ever recycled
4. tutors
5. Did you provide
6. has donated
7. Has Tom participated
8. didn't start
9. Do your friends sing
10. haven't finished