Mẫu câu giao tiếp thường gặp nhất

Đề nghị

Trả lời đồng ý

Trả lời không đồng ý

• V…, please.
• Can you / could you+ V…
• Would you please + V…
• Will you + V…
• I wonder if you’d/ could + V…

- Certainly - Of course- Sure

- No problem

- What can I do for you?

- How can I help you?

I’m sorry. ( i’m busy)

I’ afraid I can’t/ couldn’t

• Woud/ Do you mind V-ing…

-No, I don’t mind.

-No, of course not. - Not at all

Đề nghị

Trả lời đồng ý

Trả  lời không đồng ý

• Shall I…
• Would you like me to…
• Do you want me to…
• What can I do for you?
• May I help you?
• Do you need any help?
• Let me help you
• Can I help you?

• Yes. Thank you
• That’s very kind of you
• Yes, please
• Oh, would you really?
• Thanks a lot

• No. Thank you
•  No, thank you. I can manage
• No, there’s no need. But thanks all the same
• Well, that’s very kind of you, but I think I can manage, thanks

Đề nghị

Trả lời đồng ý

Trả lời không đồngý

• May/ Can/ Could I…?
• May I go out?
• Do you think I could…
• I wonder if I could…
• Is it all right if I…

• Certainly – Of course
• Please do- Please go ahead
• Yes, by all means

• I’d rather you didn’t
• I’d prefer you didn’t
• No, I’m afraid you can’t
• I’m sorry, but you can’t

• Would you mind if I + QKĐ
• Would you mind if I smoked?
• Do uou mind if I + HTD
• Do you mind if I smoke?

• No. of course not
•  Not at all
• Please do
• Please go ahead

Trả lời đồng ý

Trả lời không đồng ý

• Shall I/ we ..(do)?
• Let’s …(do)
• Why don’t I/ we…(do)?
• How/ what about…(doing)?
• I think we should…(do)
• I suggest that we…(do)
• It might the best way of dealing with this situation would be to…(do)
• It ight be a good idea if we/ you..(do)
• If you ask me, I think we/ you should/ could…(do)

• Yes, I think that’s a good idea
• That’s probably the best option
•  Sure, why not?
• Yes, definitely
• By all means
• Good idea

No, let’s not.

Trả lời

• Thank you.- thank you very much
• Thanks a lot.- Thanks a lot for…

• You’re welcome. – That’s all right
•  Not at all. – It’s my pleasure

Thể hiện sự quan tâm

• Uh-huh!
• Right!
• Really?
• That’s interesting!
• And?
• Wwhat then?
• Oh!
• What happened next?

Thể hiện bạn đang lắng nghe

• Now, you mentioned..
• Yes, I was going to ask you about that…
• Coul;d you explain in more detail…?
• So, that’s how…?
• Could you give me/ us an example of…?

Cảm ơn và đáp lại lời cảm ơn

• Many thanks.
• That’s very kind of you.
• It’s a pleasure ./ My pleasure.
• Any time.
• I’m glad to have been of some help.
• Thamks a lot.
• Thank you very much.
• You’re welcome.
• That’s OK/ all right.
• Cheers!
• Not at all
• Don’t mention it.

Xin lỗi

• Sorry.
• Excuse me.
•  I do apologize.
• I’m very/awfully/so/extremely sorry.
• Sorry, (it was) my fault
• Please accept my apologizes

Chấp nhận lời xin lỗi

• That’s all right/ OK
• That’s quite/ perfectly all right.
• Don’t worry about it.
• Not to worry.
• No reason/ need to apologize.

Đưa ra lời hướng dẫn

• Make sure…
• Giving directions
• Take the first / seconnd on the left/right.
• Go along…as far as…
• Look out for…
• Remember..(to  do)
• Don’t’ forget…(to do)
• Carry on until you see…

Kiểm tra xem ai đã hiểu hay chưa

• Are you with me?
• Did you follow that?
• Have you got that?
• Is everything clear so far?
• Does that seem to make sense?